Privacy notice

Information you provide

We receive information you choose to provide, such as your name, email address, phone number, billing or pickup details, order information and messages to the store.

If you use a CVH Account or CVH Rewards, we also use the account, purchase and loyalty information needed to show your account and complete the actions you request.

Information created when you use the site

The site and its service providers may process technical information such as browser type, device information, IP address, pages requested, session and security records, and diagnostic or performance events. Cookies and similar browser storage may be used for sign-in, cart, preferences, security and site operation.

How information is used

• Provide sign-in, account, cart, checkout, pickup, order and Rewards features.
• Respond to questions and service requests.
• Protect customers, accounts and the site from misuse.
• Maintain, diagnose and improve site reliability.
• Meet recordkeeping or other legal obligations that apply to a transaction.

Service providers and connected systems

Information may be handled by vendors that support the website, ecommerce and retail systems, payments, loyalty, transactional email, security and hosting. They receive only the information needed for the work they perform. A link to another website is governed by that website's privacy practices.

Retention, choices and security

Records are kept only as long as reasonably needed for the purpose described, account and order support, security, and applicable business or legal requirements. Retention can differ by record and connected system.

You can unsubscribe from marketing through the instructions in a message. You can also use browser controls for cookies, although blocking operational storage can prevent sign-in, cart or checkout features from working.

We use safeguards intended to protect customer information. No internet transmission or storage system can be guaranteed completely secure.

Children and changes

This website is intended for a general audience and is not directed to children under 13. We do not knowingly ask children under 13 to create an account or submit personal information.

We may update this notice when the site, connected services or legal requirements change. The review date on this page identifies the current version.

Privacy questions

Call the Providence Road store at (704) 542-1444 or write to Charlotte Vitamins & Health, 8206 Providence Road #1800, Charlotte, NC 28277.